Why travel insurance?

Even after months of preparation there is no guarantee that your travel will go to plan. Just imagine if the unexpected happens during your travels: hospitalisation because of a motor cycle accident in Bali, food poisoning in Mumbai or luggage stolen in Rome.

With provisions for medical treatment, lost travel documents or luggage, emergency assistance and more, you will have peace of mind knowing that with Defence Health Travel Insurance you have comprehensive cover during your international or domestic travels.

You don’t have to be a member of the ADF to enjoy the competitive premiums offered. All members of the Defence community including friends and family can take advantage of this value for money cover.

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What types of travel insurance products does Defence Health offer?

Defence Health makes available Defence Health Travel Insurance and Defence Health Mature Age Travel Insurance products, which are single trip policies available for singles and families up to 84 years of age travelling internationally or domestically. 

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What are some of the benefits of Defence Health Travel Insurance?

• Save on premiums - our premiums on international and domestic travel are amongst the most competitive in the market. Just compare us with travel insurers to find out how much you can save.
• 34 days excess free period on single-trip international travel plans - there is no excess on all international travel plans up to 34 days duration under the Defence Health Travel Insurance policy (except where an excess is imposed due to an existing health disorder).
• Cover for overseas medical, hospital, dental and emergency expenses - the cost of medical and hospital treatment overseas can run into tens of thousands of dollars. So why risk it when all Defence Health travel insurance options provide unlimited cover for overseas medical, hospital and emergency expenses.
• Automatic cover for many existing health disorders – all Defence Health travel insurance options provide automatic cover for many existing health disorders such as acne, asthma, diabetes, hypercholesterolemia, hypertension, tinnitus and many more.
• Cover for mature-age travellers on single-trip policies - travellers aged between 70 and 84 years can now travel internationally or domestically without worry with Defence Health Mature Age Travel Insurance.
• Free cover for children under 25 - financially dependant children or grandchildren under age 25 travelling with you are covered at no extra cost under the Defence Health Travel Insurance and Defence Health Frequent Traveller Insurance policies.
• Unlimited policy extensions - the Defence Health Travel Insurance policy for travellers under 70 can be extended as many times as you like, up to a maximum of  twelve months from your departure date.
• Option to increase cancellation cover on Domestic travel plan – under the Defence Health Travel Insurance policy, you have the option to increase the level of cancellation cover up to a maximum of $20,000 for a single policy and $40,000 for a family policy by payment of an extra premium.

• Cover for non-recoverable travel agent fees - often travel agents won’t refund their fees if you have to cancel your travel plans because of unexpected events. Under the Defence Health Travel Insurance policy, you can claim up to $4,000 non-recoverable travel agent fees for a single policy and $8,000 for a family policy. This does not apply for the Domestic Cancellation Emergency Expenses.

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How do the travel insurance products offered by Defence Health compare to the competitors?

Defence Health is not authorised to give advice on products issued by other insurers. Defence Health can only inform you about the features and benefits of the travel insurance products offered by Defence Health. You may wish to seek independent advice on whether the travel insurance products offered by Defence Health are right for your particular needs. 

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I can get travel insurance on my credit card, why do I need your insurance?

Some credit cards offer complementary travel insurance if you book your travels using the credit card. We encourage you to closely compare the Product Disclosure Statements of both products to determine which product has a level of cover that is suitable to your needs.

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Is Defence Health the insurer for the travel insurance products?

No, the travel insurance products are underwritten by American Home Assurance Company ABN 67 007 483 267 AFSL 230 903 incorporated with limited liability in the USA, trading as Chartis.

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I'm not associated with the Defence community in any way, can I still buy travel insurance from Defence Health?

Yes. You don't have to be a Defence Health member or a member of the Defence community to buy travel insurance from Defence Health.

back to top

Why travel insurance?

Even after months of preparation there is no guarantee that your travel will go to plan. Just imagine if the unexpected happens during your travels: hospitalisation because of a motor cycle accident in Bali, food poisoning in Mumbai or luggage stolen in Rome.

With provisions for medical treatment, lost travel documents or luggage, emergency assistance and more, you will have peace of mind knowing that with Defence Health Travel Insurance you have comprehensive cover during your international or domestic travels.

You don’t have to be a member of the ADF to enjoy the competitive premiums offered. All members of the Defence community including friends and family can take advantage of this value for money cover.

back to top

What types of travel insurance products does Defence Health offer?

Defence Health makes available Defence Health Travel Insurance and Defence Health Mature Age Travel Insurance products, which are single trip policies available for singles and families up to 84 years of age travelling internationally or domestically. 

back to top

What are some of the benefits of Defence Health Travel Insurance?

• Save on premiums - our premiums on international and domestic travel are amongst the most competitive in the market. Just compare us with travel insurers to find out how much you can save.
• 34 days excess free period on single-trip international travel plans - there is no excess on all international travel plans up to 34 days duration under the Defence Health Travel Insurance policy (except where an excess is imposed due to an existing health disorder).
• Cover for overseas medical, hospital, dental and emergency expenses - the cost of medical and hospital treatment overseas can run into tens of thousands of dollars. So why risk it when all Defence Health travel insurance options provide unlimited cover for overseas medical, hospital and emergency expenses.
• Automatic cover for many existing health disorders – all Defence Health travel insurance options provide automatic cover for many existing health disorders such as acne, asthma, diabetes, hypercholesterolemia, hypertension, tinnitus and many more.
• Cover for mature-age travellers on single-trip policies - travellers aged between 70 and 84 years can now travel internationally or domestically without worry with Defence Health Mature Age Travel Insurance.
• Free cover for children under 25 - financially dependant children or grandchildren under age 25 travelling with you are covered at no extra cost under the Defence Health Travel Insurance and Defence Health Frequent Traveller Insurance policies.
• Unlimited policy extensions - the Defence Health Travel Insurance policy for travellers under 70 can be extended as many times as you like, up to a maximum of  twelve months from your departure date.
• Option to increase cancellation cover on Domestic travel plan – under the Defence Health Travel Insurance policy, you have the option to increase the level of cancellation cover up to a maximum of $20,000 for a single policy and $40,000 for a family policy by payment of an extra premium.

• Cover for non-recoverable travel agent fees - often travel agents won’t refund their fees if you have to cancel your travel plans because of unexpected events. Under the Defence Health Travel Insurance policy, you can claim up to $4,000 non-recoverable travel agent fees for a single policy and $8,000 for a family policy. This does not apply for the Domestic Cancellation Emergency Expenses.

back to top

How do the travel insurance products offered by Defence Health compare to the competitors?

Defence Health is not authorised to give advice on products issued by other insurers. Defence Health can only inform you about the features and benefits of the travel insurance products offered by Defence Health. You may wish to seek independent advice on whether the travel insurance products offered by Defence Health are right for your particular needs. 

back to top

I can get travel insurance on my credit card, why do I need your insurance?

Some credit cards offer complementary travel insurance if you book your travels using the credit card. We encourage you to closely compare the Product Disclosure Statements of both products to determine which product has a level of cover that is suitable to your needs.

back to top

Is Defence Health the insurer for the travel insurance products?

No, the travel insurance products are underwritten by American Home Assurance Company ABN 67 007 483 267 AFSL 230 903 incorporated with limited liability in the USA, trading as Chartis.

back to top

I'm not associated with the Defence community in any way, can I still buy travel insurance from Defence Health?

Yes. You don't have to be a Defence Health member or a member of the Defence community to buy travel insurance from Defence Health.

back to top