Our management team

 

Gerard Fogarty, Defence Health CEO

Major General Gerard Fogarty AO (Ret'd) BBus GradDipMgmt MBA MSS(USA) GAICD
Chief Executive Officer
Appointed November 2013

Gerard was a serving member of the Australian Army for more than 33 years and has extensive strategic leadership experience gained through senior appointments within the Defence community. His previous role was the Head People Capability in the Australian Defence Force. He was a Director of the Defence Health Board and remains a Director of the Defence Health Foundation.

 

Joanne Kadlecik, Defence Health Chief Operating Officer

Joanne Kadlecik AssDip BusMgmt
Chief Operating Officer
Appointed December 2014

Joanne uses her extensive experience in the insurance and business processes outsourcing industry to oversee the daily operations of our organisation. She has managed and led direct contact centres and shared service operations through both growth and transformational change. Prior to joining Defence Health, Joanne was General Manager at Serco, responsible for the operations of the outsourced contact centre of the Australian Tax Office, and before that was the General Manager, Operations for TAL Direct (formerly InsuranceLine).

 

Andrew Guerin, Defence Health Company Secretary and General Counsel

Andrew Guerin LLB BEc FGIA FCIS DipFS(FinPlan)
Company Secretary, General Counsel
Appointed November 2014

Andrew has extensive experience in retail financial services and health insurance in particular, having worked for Defence Health Ltd as Chief Operating Officer between May 2005 and November 2014. The COO position originally incorporated the roles of company secretary, legal and compliance, but these are now separate from the management and development of the day to day business operations. Andrew is a member of the Law Institute of Victoria and a Fellow of Governance Institute of Australia. Andrew is also a director of Rowing Australia Ltd.

 

Peter Papamihail  BBus (Acct)/ BBus(IS) CPA
Chief Financial Officer
Appointed April 2016

Peter is responsible for leading Defence Health’s finance function and providing strategic advice on financial and commercial decisions. Peter has contributed to Defence Health’s purpose giving over 24 years of service to the company across health insurance, health services, life and travel insurance, which culminates in his appointment to CFO. He is also a member of CPA Australia.

 

Barry Leung, Defence Health Head of Strategy and Actuarial Services

Barry Leung BCom(Hons) FIAA CERA
Head of Strategy and Actuarial Services
Appointed April 2015

Barry provides analytical and actuarial support to the executive team in the areas of finance, product improvements, premium changes and marketing activities. Barry has more than 10 years’ experience as an actuary in the private health insurance industry and has worked with Defence Health since 2008. He is a Fellow of the Institute of Actuaries of Australia.

 

Kelly Dickson, Defence Health Head of Human Resources

Kelly Dickson AssDip HRM
Head of Human Resources
Appointed August 2016

Kelly is passionate about building a high performance values based culture where our people feel motivated to perform at their best and are able deliver great results to our members.  Kelly believes HR plays a key role in enabling our people to deliver an exceptional customer experience through giving them the skills, experience and capabilities to be successful in their roles.  Kelly has extensive HR experience having performed in various leadership roles in finance and fast moving consumer goods over the past 16 years.

 

 

 

Tanya Haines DipTchg AssDip BusMktg GradCertBusMgt
Chief Risk Officer
Appointed January 2017

Tanya is responsible for leading a strong risk and compliance strategy and culture at Defence Health.  She joined the organisation in 2014 and most recently held the position of Program manager, overseeing the delivery of strategic projects.  Tanya has 25 years experience in the insurance industry, predominantly in health insurance, gained through leadership roles in marketing, product and project management

 

Tiffany Conway BA AdvDIP BusMgmt 
Head of Marketing
Appointed July 2015

 

Tiffany uses her extensive experience in services marketing, customer engagement, and insurance to lead the development of marketing strategy and operations for Defence Health. Having led marketing, sales and service teams for over 15 years, Tiffany applies her passion for robust brand management through multi-channel marketing campaigns and customer engagement programs. Prior to joining Defence Health, Tiffany delivered marketing consulting services to the not-for-profit sector, and held the positions of Chief Marketing Officer and Regional Manager at Guild Insurance, where she primarily worked with the healthcare sector.

 

Chris Grigsby RFD MBA MDR 

CEO, Defence Health Foundation
Appointed November 2016

Chris is responsible for the development and management of the Defence Health Foundation. The Foundation runs an annual grants program for medical research designed to benefit serving and ex-serving members of the ADF and their families. Chris was previously the Head of Business Relationships for Defence Health Limited and brings a wealth of Defence experience to the Foundation - having served both in the Regular Army and Reserve for over 40 years. Chris remains an Active Reservist at the rank of Lieutenant Colonel with VCDF Group.