Why choose us
Not everyone can join Defence Health. Unless you’re one of the lucky ones.
Because we’re not-for-profit, we’ve got more-for-members. We give more back to members in benefits. And we focus on keeping premiums low.
Not-for-profit means member contributions stay in the fund for the benefit of all members.
With more than 60 years experience it’s fair to say, we know what we’re doing. We understand what you want from your health insurance. We defend your right to the very best cover and protection in hundreds of private hospitals Australia-wide. And we make sure our extras benefits give you value for money.
Defence Health members are among the most satisfied in the industry. We are consistently in the top rankings of independent customer satisfaction surveys. And our award winning customer service has been recognised by the Financial Review’s Smart Investor League of Exceptional Service Awards and Roy Morgan Customer Satisfaction Awards.
Our friendly and expert staff are passionate about giving the right advice and delivering excellent service. They’ll help you find the right level of cover to suit your age and stage of life. They listen and respond to your needs. And they get your benefits paid quickly. As soon as you speak with us, you’ll feel like you’re part of the family.
ADF families are our heroes. We’re here for you and we understand the extra care your families need. You’re on the move with deployment. There can be long periods with only one parent at home. And sometimes, it’s just the kids who need the cover.
We get that. And we’ve got the products designed to cater for your needs. We offer ADF families exclusively packaged and priced cover. We’ve got a one-year transition discount when the time comes to leave the ADF. And if you happen to fancy our civilian products while you’re still serving, we’ll give you a special price on them too.