Health Programs

Making a positive difference to the health of our members

We’re committed to helping our members achieve better health. Our suite of Health Programs address the serious health challenges that impact health, wellness and quality of life.

We’ve partnered with Prima Health Solutions and Remedy Healthcare to provide targeted, successful, evidence-based programs. These programs are designed to tackle specific chronic diseases and to manage modifiable risk factors for health conditions.  

The programs are run over four to six-months and delivered over the phone by a dedicated, trained health coach. Depending on the program, there may also be email and SMS support provided and online self-monitoring.

The results so far are outstanding, with 95% of people reporting greater confidence in managing their health.

The Health Programs will help members with:

By making changes today you could prevent or reduce risks to your health. Your health coach will partner with you on the road to better health, providing you with the support and motivation to overcome barriers that may have prevented success in the past. And of course, your doctor is also part of the team to support existing treatment and aid your recovery.

Program eligibility

All members with hospital cover (except for Essentials Hospital and ADF Essentials Package) may be invited to join a program. Selection could be based on a previous hospital admission or other relevant claim, or a referral from a hospital or your doctor. To be eligible for a Prima Health Solutions program you must meet program-specific criteria and obtain your doctor’s approval. For more information about program invitations and eligibility, view the FAQs.