Unsupervised luggage: a common mistake

1 in 3 of our travel insurance claims are for luggage and personal effects.


Unsupervised can mean leaving your luggage and personal effects...

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The following scenarios may not be covered by your travel insurance policy...

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 1. Daylight Robbery
While you enjoy the crystal clear water of your favourite beach destination, items left on the beach may be considered unsupervised, and as such if stolen are generally not covered by your travel insurance policy.
 2. Hostel Hijacking
Hostels and shared accommodation are great for saving a few dollars. However, if you leave your belongings alone in a shared facility even to go to the bathroom, ensure they are stored securely or they may be considered unsupervised.
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 3. Smooth Criminal
Whichever song gets you going on the dance floor, leaving your bag on or under a table could mean that your items are not covered.
 4. Train Trouble
Catching a bus or train is a great way to see the local countryside. Luggage and personal effects left in open racks out of sight may be considered unsupervised, so ensure your belongings are secured and if possible kept in close contact with you at all times.

Tips for keeping your stuff safe

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Disclaimer: Travel insurance is arranged by Defence Health Ltd ABN 80 008 629 481 AFSL 313890. This insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Terms, conditions, limits and exclusions apply. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Before making a decision please consider the Product Disclosure Statement. If you purchase a policy, Defence Health receives a commission that is 10% to 20% of your premium.