My Medical Expert

Available from 1 April 2017

My Medical Expert gives members with hospital cover the opportunity to access expert medical specialists for a second opinion. It can give you the confidence and clarity you need if you’re unsure about your diagnosis, treatment plan or proposed surgery. Provided by Best Doctors, My Medical Expert connects members and their treating doctors with the expert advice of leading medical specialists from around the world. It can be used for expert advice on anything from migraines to heart disease.

Second opinion service

  • A specialist in your condition will conduct an in-depth medical review
  • The findings will help you confirm a diagnosis
  • You'll get advice on your treatment options
  • You can check to see if your recovery is on track 

Ask an expert

  • Ask an expert a question about your medical condition or treatment
  • Helps you to make sure you're asking the right questions

My Medical Expert is provided at no charge to Defence Health members with hospital cover. To find out more or to use My Medical Expert simply call 1800 830 082, from 1 April 2017. 


Watch this short video explaining how My Medical Expert, provided by Best Doctors, works.

Best Doctors® and the star-in-cross logo are trademarks of Best Doctors®, Inc., in the United States and in other countries, and are used under license. Best Doctors®’ services are not intended to substitute professional medical advice or provide a medical diagnosis or therapeutic recommendations on their own. The outcome does not represent or guarantee that anyone will obtain a similar result, as the case will vary depending, among other circumstances, on the information provided to Best Doctors®. Best Doctors® isn’t insurance and it doesn’t replace your relationship with your current doctor or medical specialist.