​Providers​

Claims queries or eligibility checks

Hospital and medical providers

1800 656 329
Monday - Friday 8:30am - 6:00pm (AEST)

Extras providers

1800 335 425
Monday - Thursday 8:30am - 8:00pm (AEST)
Friday 8:30am - 6​​:00pm (AEST)

Claims

ECLIPSE claims

ECLIPSE participant ID: DHF

We recommend ECLIPSE claiming where possible for the fastest claims assessment.

Manual claims

To support claim submissions, include a completed HC21 form, invoices and any other required certification and send via one of the following:

• Email: hosmedaccounts@defencehealth.com.au
• Fax: 1800 241 581
• Mail: Defence Health PO Box 7518 Melbourne VIC 3004

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