Claims queries or eligibility checks
Hospital and medical providers
1800 656 329
Monday - Friday 8:30am - 6:00pm (AEST)
Extras providers
1800 335 425
Monday - Thursday 8:30am - 8:00pm (AEST)
Friday 8:30am - 8:00pm (AEST)
Claims
ECLIPSE claims
ECLIPSE participant ID: DHF
We recommend ECLIPSE claiming where possible for the fastest claims assessment.
Manual claims
To support claim submissions, include a completed HC21 form, invoices and any other required certification and send via one of the following:
Email: hosmedaccounts@defencehealth.com.au
Fax: 1800 241 581
Mail: Defence Health PO Box 7518 Melbourne VIC 3004
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