A Members Own Health Fund
Defence Health is proud to be a part of an exciting new initiative designed to highlight a genuine choice for Australians when it comes to choosing their health fund.
A group of not-for-profit and mutual health funds, including Defence Health, have come together under the banner of Members Own Health Funds to communicate the advantages we provide over funds driven by the profit needs of shareholders and overseas owners.
Members Own Health Funds like Defence Health, are run to benefit members, not investors. This means you’ll be treated as a member, not a number or a profit centre. We deliver better service, have higher member satisfaction and loyalty and receive fewer complaints than for-profit and overseas owned funds.*
We are still uniquely Defence Health but when you see the Members Own Health Fund symbol, you can rest easy knowing that we are part of this group.
Defence Health – we exist to benefit members
At Defence Health, we see things a little differently to most. Our members aren't numbers or names, they're just like family. And when you're part of our family, family always comes first.
As the largest health insurer for ADF families and the wider Defence Community, our priority is looking after our members’ wellbeing by providing great value health insurance along with genuine care, support and expertise. Defence Health is a not-for-profit fund, and this means we don’t have shareholders so there’s more to share with you, our members.
As well as serving those who serve, we're committed to supporting the entire Defence Force community. That includes individuals and families with a connection to the forces all the way back to a grandparent – as well as Defence contractors and Defence public servants.
It's this commitment to the entire Defence community that has seen Defence Health grow over the last 60 years into the family we are today. But we've never lost sight of what matters most. To us, that means making sure we offer you an individual and personalised level of service at all times. It's something our member service team prides itself on, and why we have a range of great value products designed with you in mind.
So, if you'd like to join our family, get a quote on our website or just give us a call on 1800 335 425 and we can have a chat.
* All claims are based on paid benefits as a percentage of premiums and on member retention rates of 2+ years and complaints to the Commonwealth Ombudsman. Claims based on five year average, aggregated outcomes of Members Own Health Funds versus the group comprising Medibank, AHM, nib and Bupa.