Contact us

Holiday Hours

If you need to get in touch with us during the Christmas and New Year period, our operating hours are below.

Monday 24 December                   8:30am – 2:00pm
Tuesday 25 December                  Closed
Wednesday 26 December             Closed
Thursday 27 December                 8:30am – 6:00pm
Friday 28 December                      8:30am – 6:00pm
Monday 31 December                   8:30am – 4:00pm
Tuesday 1 January                        Closed

 

Phone 1800 335 425

Monday-Thursday 8:30am-8:00pm
Friday 8:30am-6:00pm AEST 
(international +613 8679 1000)  

General enquiries 

Email [email protected]

Fax 1300 665 096 (international +613 8679 1010) 

Make a compliment or complaint  

Claims enquiries  

Email [email protected]

Fax 1800 241 581      

Media enquiries  

Email [email protected]

 

Travel insurance enquiries  

Email [email protected]

Phone 1800 622 499

Travel insurance claims

Lodge your claim at www.travelclaims.com.au or download and fill in a claim form.

Phone 1800 622 499

Life and accident insurance enquiries

Email [email protected]

Phone 1800 676 465 

Life insurance claims

For ClearView and Asteron phone 1800 676 465

Monday-Friday, 8:30am - 5pm AEST 

Accident insurance claims (D-Pax)

Phone AIG 1800 331 610

(International +613 9522 4000)

Post  

PO Box 7518, Melbourne VIC 3004     

Visit

Level 4, 380 St Kilda Road, Melbourne VIC 3004   

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