Vision and values
Our purpose
Our core purpose is to protect the health of those who protect our country.
Our values
Trust
We earn your trust by consistently delivering a personal experience for your needs. We are as good as our word – every time.
Excellence
Our people are proud to serve you. They will provide service and experience others won’t, or can’t. We actively seek ways to continuously improve our offer to you.
Ownership
We’re part of the ADF family. We accept responsibility, act with initiative, and follow through. We won’t let you down.
Respect
We are friendly people, here to help you make good choices. We listen with intent and offer clear explanations, to provide you with peace of mind and support.
Community
We’re here for people, not profit. We are committed to making a positive difference to the health and wellbeing of the Defence community.