Check what you are covered for

It is important that you know what you are covered for, the details of your policy and what this means for you. To find out about your cover, you can refer to your product guide and certificate of cover, or login to Online Member Services.

In addition to enabling you to manage and transact of your policy, Online Member Services gives you access to view:

  • What's covered
  • Exclusions/restrictions
  • Benefits on extras cover (we can also help you calculate your benefits over the phone)
  • Limits on extras cover
  • Waiting periods and any pre-existing conditions

If you have a planned hospital admission coming up, call us first to check that you are covered for the planned procedure.

If you can't locate your product or are unsure which product you are on you can view your product guide by logging on to Online Member Services, or just give us a call and we can send it to you or click here to view your product guide.