At Defence Health, we want to make it as easy as possible for you to understand how going to hospital works. So you can focus on what’s important – your health and recovery.
Going to hospital, whether planned or in an emergency, can be a confusing time – particularly if it’s your first hospital visit.
This guide helps you make sense of what’s involved in a hospital procedure, from planning your hospital visit to claiming your costs.
Before going to hospital
Planning your hospital visit and being fully aware of your condition, treatment options, and costs helps ensure a hassle-free experience.
Hospital care explained
From planned procedures to unexpected emergencies, understanding your hospital admission options can help you get the right support when you need it.
Choosing a hospital and medical provider
Use the Defence Health Provider Search tool to locate providers by location, type, name, specialty, or treatment.
Understanding out-of-pocket costs
Know exactly what you’re covered for and what out-of-pocket expenses you may need to pay.
After your hospital stay
Defence Health offers benefits for some services to help provide the recovery care you need in the comfort of your own home.
Submitting your claim
Easily navigate the hospital and medical claim process with details on what you need and where you can claim.
Contact us
You can call us on 1800 335 425 if you want to chat about your hospital cover and options.
We're here to help.